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Eventbrite Fees

Updated: 31/08/15


  • It's free for organisers to use Eventbrite as long as you're not charging for tickets! There are no monthly charges, enrollment costs, or setup fees—and Eventbrite gives you access to powerful reporting and promotional tools, mobile sales and box office features, and 24/7 customer support. If you're charging for ticket sales on Eventbrite, we charge 2.5% of the ticket price plus NZ$1.50 per ticket, plus a 3.5% payment processing fee in New Zealand dollars.
 

Tip: If you're attending an event, check out this article to learn more about how Eventbrite works.

Pro Tip: If your organization is recognized by the government as a nonprofit, you can apply for lowers fees on your events.

 

Understanding the 2 fee components

Fees only kick in when you actually make a sale, and it's important to make sure your payment processor is set up before that first ticket sells. There are 2 types of fees you'll want to know about:

- Eventbrite service fee: We charge 2.5% of the ticket cost plus NZ$1.50 per ticket sold in New Zealand dollars. No matter how much you're charging, we cap the Eventbrite service fee at NZ$15.00.

- Payment processing fee: If you're using Eventbrite Payment Processing, the fee for processing online payments in New Zealand dollars is 3.5% of the ticket cost. Eventbrite Payment Processing is the default way to accept payments when you set up a paid event, and in most cases the cheapest and smoothest option for organisers and attendees. There is no cap on the Eventbrite Payment Processing fee.

If you use PayPal to collect payments, the Eventbrite service fee is the same and you pay the fees set by PayPal.

 
 
Currency Eventbrite Service Fee Max Eventbrite Service Fee Payment Processing Fees Supported Payment Methods
Australian Dollars 2.5% + A$0.99 A$9.95 Eventbrite: 2%

See PayPal fee.
 Visa, MasterCard, American Express
Brazilian Real 2.5% + R$1.59 R$16.00 See PayPal fee.  Visa, MasterCard
Canadian Dollar 2.5% + CA$0.99 CA$9.95 Eventbrite: 3.5%

See PayPal fee.
 Visa, MasterCard, American Express
Czech Koruna 2.5% + Kč20 Kč200 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Danish Krone 2.5% + kr 5.50 kr 55.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Euros 2.5% + €0.75 €7.50 Eventbrite: 3.5%

*At this time, we only support using Euros with Eventbrite Payment Processing in Ireland, Germany, Spain, France, Netherlands, Belgium, and Austria.

PayPal fees vary by country.
 Visa, MasterCard, American Express

SOFORT (Germany and Austria), iDEAL (Netherlands)
Hong Kong Dollar 2.5% + HK$7.75 HK$77.50 See PayPal fee.  Visa, MasterCard, American Express, Discover, China UnionPay, Giropay, Maestro
Hungarian Forint 2.5% + Ft 200 Ft 2000 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Israeli Shekel 2.5% + ₪4 ₪40 See PayPal fee.  Visa, MasterCard, American Express, Discover
Japanese Yen 2.5% + ¥80 ¥800 See PayPal fee.  Visa, MasterCard, American Express, Discover, JCB, Switch, Giropay, Maestro
Malaysian Ringgits 2.5% + RM2.99 RM30.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Mexican Pesos 2.5% + MX$14 MX$140 See PayPal fee.  Visa, MasterCard, American Express, Discover, Giropay, Maestro
New Zealand Dollars 2.5% + NZ$1.50 NZ$15.00 Eventbrite: 3.5%

See PayPal fee.
 Visa, MasterCard
Norwegian Krone 2.5% + kr 6.50 kr 65.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Philippine Pesos 2.5% + ₱42.00 ₱420.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Polish Zloty 2.5% + zł3 zł30 See PayPal fee.  Visa, MasterCard, American Express, Discover
Pounds Sterling 2.5% + £0.65 £6.50 Eventbrite: 3.5%

See PayPal fee.
 Visa, MasterCard, American Express
Singapore Dollar 2.5% + S$1.25 S$12.50 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Swedish Krona 2.5% + SEK7 SEK70 See PayPal fee.  Visa, MasterCard, American Express, Discover, Switch, Giropay, Maestro
Swiss Franc 2.5% + Fr 1.00 Fr 10.00 See PayPal fee.  Visa, MasterCard, American Express, Discover
Taiwan New Dollars 2.5% + NT$29.00 NT$290.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, China UnionPay, Switch, Giropay, Maestro
Thai baht 2.5% + ฿29.00 ฿290.00 See PayPal fee.  Visa, MasterCard, American Express, Discover, China UnionPay
Turkish Lira 2.5% + TRY1.75 TRY17.50 See PayPal fee.  Visa, MasterCard, American Express, Discover
U.S. Dollars 2.5% + $0.99 $9.95 Eventbrite: 3.0%

See PayPal fee.

See Authorize.Net pricing.
 Visa, MasterCard, American Express, Discover

Tip: If you don't see your currency listed, don't worry—we're working to explore offering more currencies in the future.

Note: Eventbrite takes security and the protection of personal information very seriously. Check out our security guidelines for more information.

 

How to see fees for your event

Eventbrite service fee and payment processing fee amounts depend on a few factors, all set by you:

- Ticket price for each ticket type

- Currency you're using to take payments (see chart above)

- Payment processor selected for collecting online payments

You can see a breakdown of your fees by hovering over the icon next to Buyer Total next to each ticket type on Step 2 of your Edit page. If you're using PayPal or another payment processor to collect payments, this icon only shows the Eventbrite service fee—not the payment processing fee these companies charge themselves.

If you've already started selling tickets, you can see any fees to date from your event invoice.

Tip: You can choose whether to stick with the default setting of passing fees on to your buyers or absorb the fee yourself

Pro Tip: Eventbrite fees are returned if orders are refunded.

Example: The Opera House charges NZ$150.00 per ticket for their annual charity gala. They use Eventbrite Payment Processing to collect the money which costs NZ$5.25 per ticket. The Eventbrite service fee is NZ$5.25 per ticket. The Opera House chooses to pay both fees instead of passing them on to their buyers, so they will receive NZ$139.50 per ticket sold from Eventbrite.

 

More resources

We know it's really important to understand all the finances around your event. Here are some additional resources that might help answer any questions you may still have.

Create an Event Go to My Account

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